Privacy Policy
Last Updated: April 2, 2026
Our Commitment to Privacy
At Nanny Care Club, we are committed to protecting the privacy and security of your family's personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll your child in our program.
1. Information We Collect
Enrollment Information
When you enroll your child, we collect:
- Parent and child names, addresses, and contact information
- Emergency contact information
- Medical information, allergies, and special needs
- Immunization records
- Authorized pickup persons
- Payment and billing information
Daily Care Documentation
During your child's enrollment, we document:
- Attendance records
- Daily activities, meals, and naps
- Developmental observations and milestones
- Incident and accident reports
- Photographs and videos for educational purposes
Website Information
When you visit our website, we may collect:
- Information you provide through contact forms
- Technical information such as IP address, browser type, and device information
- Usage data including pages visited and time spent on our site
2. How We Use Your Information
We use the information we collect to:
- Provide quality childcare services to your child
- Communicate with you about your child's day and development
- Respond to emergencies and ensure your child's safety
- Process payments and maintain financial records
- Comply with state licensing requirements and regulations
- Improve our programs and services
- Send important updates and announcements
- Respond to inquiries submitted through our website
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With your consent: When you authorize us to share information with specific parties
- State licensing agencies: As required by Missouri childcare regulations
- Emergency services: When necessary to protect your child's health and safety
- Legal obligations: When required by law, court order, or legal process
- Service providers: With vendors who assist with operations (e.g., payment processing, background checks) under strict confidentiality agreements
4. Photography and Media Consent
We take photographs and videos of children for educational documentation and to share daily activities with families. We require separate written consent to:
- Share photos or videos in private family communications
- Use photos or videos in promotional materials or on our website
- Post photos or videos on social media
You may withdraw your consent at any time by contacting us in writing. We will remove your child from future photos and videos intended for the purposes you've withdrawn consent for.
5. Data Security
We implement appropriate physical, electronic, and administrative safeguards to protect your information:
- Physical records are stored in locked, secure locations
- Digital records are password-protected and encrypted
- Access to personal information is limited to authorized staff members
- Staff receive training on privacy and confidentiality requirements
- We regularly review and update our security practices
While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
6. Records Retention
We retain enrollment and care records in accordance with Missouri state regulations:
- Enrollment records are kept for at least three years after a child leaves our care
- Attendance records are maintained for at least three years
- Medical and immunization records are kept for at least three years
- Incident and accident reports are retained for at least three years
After the required retention period, records are securely destroyed or deleted.
7. Your Rights and Choices
You have the right to:
- Access your child's records at any reasonable time
- Request corrections to inaccurate information
- Receive copies of your child's records
- Withdraw consent for photography or specific information sharing
- Request information about how we use and protect your data
To exercise these rights, please contact us using the information provided at the end of this policy.
8. Website Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how visitors use our website
- Improve website functionality and performance
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Online Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through our website. The information we collect about children is provided by parents or guardians for enrollment and care purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify enrolled families of significant changes. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Nanny Care Club
2601 N Stadium Drive
Columbia, MO 65202
Phone: (573) 445-5383
Email: Hello@nannycareco.com
By enrolling your child at Nanny Care Club or using our website, you acknowledge that you have read and understood this Privacy Policy.